At GCU we understand accounts go unused for many different reasons. You may have moved, you may have simply forgotten you had an account with us, or maybe a family member/parent opened an account for you years ago and you had no idea. While we hope you continue utilizing our services, we want you to be aware of how an account can become dormant.
What causes an account to go dormant?
§ Dormant accounts are defined as accounts that have had no activity on shares/savings or loans for a period of 12 months or more. Posting of accrued interest to accounts does not constitute transaction activity.
What can you do to prevent your account from going dormant?
Stay active with GCU!
§ Members will be reminded to keep their account active by making at least one deposit, withdrawal, or transfer to their account per year.
§ Set up direct deposit
§ Use your debit or credit card
§ Conduct regular transactions on your account or at minimum, once a year
Fees on all accounts shall be assessed at $5 per month (non-refundable) after 12 months of inactivity. The fee shall continue monthly until the balance in the account is zero and the account is closed, or the account has been reactivated.
Have your funds ever been escheated?
Any account that is dormant five years or more, the balance in the account will automatically be escheated to the North Carolina Department of State Treasurer . The credit union will make necessary attempts to contact dormant accounts before the funds are escheated to the state. This makes it essential that addresses and phone numbers on all accounts are current and up to date.
What do I do now? You must provide current / valid photo ID and proof of address and reactivate your account by making a lodgment to the account.